Nilam is a PhD Candidate in the Operations & Technology group. She is interested in the operational drivers of innovation management in digital platforms, such as mobile app and crowdsourcing platforms. She is also interested in understanding how platforms organize for innovation and how digital technologies shape innovation. In her work, Nilam combines inter-disciplinary methods and techniques such as text-mining, information retrieval, econometrics and also uses field experiments. She is a research affiliate of the IoT Open Innovation Lab:  http://beta.iotopeninnovation.org/

Nilam will be joining IIM Bangalore as Assistant Professor in June 2019.